PEI Family Violence, Emergency Services, Legal, Financial, Outreach Resources Guide

PEI Family Violence | Services | Outreach | Legal | Financial Resources Guide | Scroll down for listings

PEI Emergency Numbers | 911

PEI Family Violence | Services | Outreach | Legal | Financial Resources Guide | Scroll down for listings

PEI Family Violence Prevention Services Inc. | fvps.ca is a non-profit charitable organization founded in 1980.  Our primary goals are to provide a place of safety for women and children who are victims of abuse, educate the public about the issues of violence against women and family violence, and advocate for the needs of abused women and children. We believe that it is a basic human right to be free of abuse and from fear of abuse in relationships.The organization is led by a volunteer Board of Directors who represent a broad range of skills, expertise and commitment to the issues.

2015 Family Violence Resource Guide | Scroll Down for links and phone numbers |

Services are available for women and men unless specified
Emergency/Crisis/Shelter Services…………………………...1
Victim Support Services…………………………………………..4
Legal and Judicial Services/Corrections…………………….5
Counselling/Community Services………………………………8
Financial………………………………………………………………10
Information and Referral…………………………………………11

Emergency/Crisis/Shelter Services

Island Help Line………………(toll free)  1-800-218-2885
24/7, 365 days a year free, bilingual, anonymous service for all Islanders providing information, support, active
listening, and crisis intervention on family matters, child abuse, alcohol and drugs, suicide, parenting, loneliness,
and other problems.

PEI Family Violence Prevention Services, Inc. www.fvps.ca
Anderson House…………………….(toll free) 1-800-240-9894
Charlottetown Area……………………………..(902) 892-0960
Anderson House is the provincial emergency shelter
for women and children who are experiencing physical, emotional or sexual abuse in their lives. Services are
available 24 hours a day, 7 days a week. Staff provide confidential one on one support and information.

Outreach Services

A free and confidential service providing emotional support for women victimized by family violence.

West Prince……………………………………….(902) 859-8849
East Prince………………………………………..(902) 436-0517
Eastern PEI……………………………………….(902) 838-0795
Queens County………………………(902) 566-1480 Ext. 224
   

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Chief Mary Bernard Memorial www.cmbmws.ca
Women’s Shelter (toll free)   1-855-297-2332
Lennox Island…………………………………….(902) 831-2332

Provides on-reserve, region-wide emergency housing to Aboriginal and non-Aboriginal women and their children
who are experiencing family violence and to women who are homeless.

Salvation Army Bedford MacDonald House Homeless Shelter for Men
184 Weymouth Street
Charlottetown…………………………………….(902) 892-9242
Provides emergency shelter for homeless men.

Police Services

All Police Emergency Calls ………………………………….911
Non Emergency Numbers:
Charlottetown RCMP ………………………..(902) 368-9300
Summerside RCMP …………………………..(902) 436-9300
Alberton RCMP ………………………………..(902) 853-9300
Montague RCMP ………………………………(902) 838-9300
Souris RCMP …………………………………..(902) 687-9300
Charlottetown Police Services ………………(902) 629-4172
Summerside Police Services ………………..(902) 432-1201
Borden-Carleton Police Services …………..(902) 437-2228
Kensington Police Services …………………(902) 836-4499
Child Abuse Reporting ……………….(902) 368-6657, (toll free) 1-877-341-3101
After Hours… (902) 368-6868, (toll free) 1-800-341-6868
Child Protection Social Workers assess reports of children who have been or are at risk of being abused/
neglected, including exposure to domestic violence. Services are provided to children in need of protection
and their families including child protection, foster care, residential and adoption.

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Child Protection Service Offices

Charlottetown ……………………………………(902) 368-5330
Souris……………………………………………….(902) 687-7063
Montague………………………………………….(902) 838-0703
Summerside………………………………………(902) 888-8100
O’Leary……………………………………………..(902) 859-8831

Hospitals

Queen Elizabeth Hospital, Charlottetown …………………..(902) 894-2111
Prince County Hospital, Summerside ………………………..(902) 438-4200
Kings County Memorial Hospital, Montague ………………..(902) 838-0777
Souris Hospital, Souris ……………………….(902) 687-7150
Western Hospital, Alberton ………………….(902) 853-8650
O’Leary Community Hospital ……………….(902) 859-8700

Salvation Army
Charlottetown, Community and Family Services………………………………..(902) 892-8870
(after-hours) (902) 314-3408 (leave message and call will be returned as soon as possible)
Summerside, Community and Family Services Office……………………..(902) 888-3870
(after-hours) (902) 432-4780 (leave message and call will be returned as soon as possible)
24-hour service; emergency food and clothing and household items as available; spiritual/pastoral care.

Crime Stoppers ………………….1-800-222-8477 (TIPS)
or online at www.peicrimestoppers.com
If you are being abused or know of an abusive situation, you can call Crime Stoppers. We do not require your
name only your information. We guarantee that you will remain anonymous.

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Victim Support Services

Victim Services
Charlottetown ……………………………………(902) 368-4582
Summerside ……………………………………..(902) 888-8218
Assists victims of crime across the province. Services include: information and referral; short-term counselling;
assistance through the Court process; victim impact statements; criminal injuries compensation; and
assistance under the Victims of Family Violence Act. Victims can access Victim Services whether the police
have been called or not.

PEI Rape and Sexual Assault Centre  | www.peirsac.org
General Inquiries………………………………..(902) 566-1864
(toll free) 1-866-566-1864
Counselling Services…………………………..(902) 368-8055
(toll free) 1-800-368-8055
Counselling services for females and males over age16 who have experienced childhood sexual abuse
and sexual assault. Information and support for family members of survivors. Information, training and
workshops about sexual assault and sexual abuse, dating violence and the meaning of consent.

Adult Protection Services …………..(902) 892-4790
Protects vulnerable adults who are unable to protect themselves from abuse or neglect; designated adult
protection workers can be reached in each of the Home Care offices listed below.

Home Care and Support

Charlottetown ……………………………………(902) 368-4790
Montague …………………………………………(902) 838-0786
O’Leary …………………………………………….(902) 859-8730
Souris ………………………………………………(902) 687-7096
Summerside ……………………………………..(902) 888-8440
Home Care nursing, visiting homemakers, occupational therapists, community support workers, adult protection.

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Lennox Island Family Violence Prevention
Program Lennox Island ………………… (902) 831-2711
Provides support services and assistance to families affected by violence, focusing on education and
prevention.

Legal and Judicial Services/Corrections

Crown Attorneys
Charlottetown ……………………………………(902) 368-4595
Summerside ……………………………………..(902) 888-8213
Responsible for the prosecution of all criminal cases under the Criminal Code of Canada and Provincial
Statutes including the Victims of Family Violence Act. Crown Attorneys are available to meet with victims prior
to court proceedings usually in the presence of a Victim Services Worker and/or a police officer.

Family Legal Aid
Charlottetown ……………………………………(902) 368-6656
Summerside ……………………………………..(902) 888-8066
Services to low-income clients with urgent family law matters such as domestic violence where safety of
adults or children has been endangered, family legal services are essential to meet the needs of children
(custody, access, financial support, housing), and child protection cases.

Family Court Counselors/Mediators
Charlottetown ……………………………………(902) 368-6928
Prepares court-ordered home study assessments and recommendations regarding custody/access issues;
makes appropriate referrals to other agencies; and, provides mediation services for co-parents developing
Parenting Plans regarding custody and access, and related issues.

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Maintenance Enforcement Program
Charlottetown ……………………………………(902) 894-0383
Interactive Voice Response
System (IVR) .(902) 368-6010, (toll free) 1-866-226-8722
Enforcement of child/spousal support orders and agreements.
Child Support Guidelines Office
Charlottetown…………………………………….(902) 368-6220
Summerside………………………………………(902) 888-8188
Provides assistance to unrepresented parties to obtain a first request child support order or a variation of an
existing child support order. This may be done by way of consent, if both parties are in agreement, or through the
Courts, in accordance with the Child Support Guidelines.

Administrative Recalculation Office
Charlottetown…………………………………….(902) 368-4109
Recalculates child support in cases where the original order/agreement provides for the automatic
administrative recalculation of child support on an annual basis and where the discretion of the court is
not required. This allows the parties to update child support in accordance with the parties’ income without
proceeding back through the courts.

Positive Parenting from Two Homes Program
Charlottetown…………………………………….(902) 368-4333
An educational program for parents who are separating/divorcing and/or parenting from two homes. Trained
facilitators provide information, present videos, facilitate discussion and answer questions to assist separated parents in understanding their feelings, their children’s needs, and to develop a business-like relationship with the other parent.

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Positive Parenting from Two Homes “For Kids!”
Charlottetown…………………………………….(902) 368-4333
A children’s program delivered in the school system,
during school hours, and co-facilitated with the school
guidance counsellors. Parents access the program
through the school guidance counsellor.
PEI Community and Correctional Services
Clinical Services …………………………. (902) 569-7613
Provides assessment, intervention, counselling, and treatment services to youth and adult offenders in
the community and in custody. Programming is also available to those outside of the criminal justice system.
Specialized services: Anger Management, Sexual Deviance Assessment & Treatment, Aboriginal Services,
and Turning Point Program (for men, aimed at stopping intimate partner violence).

Mi’kmaq Confederacy of PEI (MCPEI) Aboriginal Justice Program
Charlottetown…………………………………….(902) 367-3681
Provides meaningful and culturally appropriate alternatives to formal court process that is understanding
and respectful of the Aboriginal offender. Also provides support, information and referrals to all Aboriginals on
Prince Edward Island.
Community Legal Information Association of PEI and Lawyer Referral Service (CLIAPEI)
www.cliapei.ca
Charlottetown…………………………………… (902) 892-0853
or (toll free) 1-800-240-9798
Provides legal information via a website, inquiry line, walk-in service, speaker’s bureau, and plain language
publications. CLIA can also provide referrals for a brief consultation with a lawyer for a small fee.

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Counselling/Community Services

Community Mental Health Services
Charlottetown McGill Centre ………………. (902) 368-4911
Charlottetown Richmond Centre
(bilingual services available)………………(902) 368-4430
Summerside (bilingual services available)………………(902) 888-8380
Montague (bilingual services available)…(902) 838-0960
Souris (bilingual services available)……… (902) 687-7110
O’Leary (bilingual services available)…….(902) 859-8781
Alberton (bilingual services available)……(902) 853-8670
Treatment, assessment and consultation services for adults and children.

Addiction Services………….(toll free) 1-888-299-8399
Provincial Addictions Treatment Facility, Charlottetown
(bilingual services available)…………….(902) 368-4120
Alberton (counselling)………………………….(902) 853-8670
Alberton (withdrawal management)……….(902) 853-0401
Summerside
(bilingual services available)………………(902) 888-8380
Montague …………………………………………(902) 838-0960
Souris ……………………………………………… (902) 687-7110
Provides support to people (including children and adolescents) with addiction and affected by addiction.

Catholic Family Services Bureau (CFSB) | www.catholicfamilyservicesbureau.com
Charlottetown ……………………………………(902) 894-3515
CFSB is a not-for-profit community counselling service. We provide confidential, non-denominational individual,
group, couple, and family counselling services. The CFSB team use traditional therapeutic techniques, music
therapy, and play therapy. We also offer psychological and mediation services. Counselling fee negotiation
available upon request.

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Family Service PEI………….(toll free) 1-866-892-2441 | www.fspei.ca
Charlottetown…………………………………….(902) 892-2441
Summerside………………………………………(902) 436-9171
Individual, family and couples counselling – fee based service. Fee subsidies available for those who
cannot afford full fee. Covered by many medical insurance and Employee Assistance Plans.
Credit and/or financial counselling – it is always free to meet with a Credit Counselor.

PEI Business Federation Ltd. | Toll free 1 844 940 5927 | www.peibusinessfederation.org

Credit and/or financial counselling for business, individuals. Information on bankruptcy, debt management.

Employee Health Plans.Credit and/or financial counselling – consultations are free.

Mi’kmaq Family PRIDE
Program……………………………(toll free)1-877-884-0808
Summerside………………………………………(902) 436-5101
Lennox Island……………………………………. (902) 831-2711
Abegweit……………………………………………(902) 676-2722
A prevention, early intervention and protection support program that is offered by The Mi’kmaq Confederacy of
PEI to children, youth and families who live on reserve. Services include; in-home support, groups, one-on-one
for children and youth, and family group conferencing.

Family Resource Centres
Kids West, Alberton…………………………… (902) 853-4066
Cap enfants (pour toutes familles francophones/for all
Island francophone families)
Wellington…. (902) 854-2123, (toll free) 1-866-854-2123
Family Place, Summerside…………………. (902) 436-1348
CHANCES, Charlottetown………………….. (902) 892-8744
Mi’kmaq Family Resource Centre,
Charlottetown (for off-reserve families).(902) 892-0928
Families First, Montague……………………. (902) 838-4600
Main Street, Souris……………………………. (902) 687-3928
Comprehensive range of programs and services for children from conception to age six and their families.
Parenting and children’s programs; in-home visiting through the Best Start Program; prenatal & postnatal
programs; and many other support services.

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Mediation PEI, Inc………………………..(902) 892-7667
Through a cooperative, voluntary process, neutral, trained mediators or elder mediators help assist people
develop mutually agreeable solutions to impasses or conflicts. In addition, mediators can facilitate
an alternative process to legal proceedings. Elder mediators apply their knowledge on aging to the intricate
life issues facing older people. Family mediation is available to resolve parenting and/or financial issues in
separation or divorce.

PEI Association for Newcomers to Canada (PEI ANC) www.peianc.ca
Newcomer Settlement Services…………(902) 628-6009
Provides short-term settlement services, long-term
inclusion and community integration programs for
new immigrants in PEI. Services include liaison to
other existing programs and services. These include
counseling, and support for immigrant women,
children, or men in cases of domestic violence or abuse.
Staff provide confidential and one-on-one support.

Financial
Disability Support Program
West Prince……………………………………….(902) 859-8824
East Prince………………………………………..(902) 432-2740
Kings County……………………………………..(902) 687-7016
Montague area………………………………..(902) 838-0190
Queens County………………………………….(902) 368-5996
Responds to the unique needs of persons with disabilities and their families. Assists qualifying
individuals with disabilities to increase independence and develop a support plan that meets disability-specific
needs.

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Income Support Program
O’Leary……………………………………………..(902) 859-8835
Summerside………………………………………(902) 888-8397
Charlottetown…………………………………….(902) 368-5338
Montague………………………………………….(902) 838-0728
Souris……………………………………………….(902) 687-7170
Provides financial assistance for basic needs to Islanders who meet the program eligibility requirements
according to the Social Assistance Act, Social Assistance Regulations and the Social Assistance Policy Manual,
and are unable to provide for themselves.

Consumer Services ……….(toll free) 1-800-658-1799
Charlottetown ……………………………………(902) 368-4580
Assistance and counselling is available to any consumer with a debt-related problem.

Information and Referral

Le Groupe consultatif communautaire Évangéline
Wellington office…………(902) 854-2699/(902) 439-1147(cell)
Provides both French and English prevention services for family and domestic violence; abuse and harassment
of children, youth and older adults; frauds and scams; cybersafety; bullying in the home/school/workplace and
in sports.

Island Pregnancy Centre | www.islandpregnancycentre.com
Charlottetown…………………………………….(902) 370-3700
(toll free) 1-877-370-9711
Offers confidential support to teens, women and families facing pregnancy related issues. The Centre
encourages women to continue with their pregnancies. Services include: free pregnancy tests, peer counselling,
maternity & baby items and support groups/workshops.

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East Prince Women’s Information Centre
Summerside………………………………………(902) 436-9856
Resource and referral centre for women on issues such as employment, abuse, addictions, legal rights, sexual
harassment, etc.

Church Listings for PEI | peibusinessdirectory.net/listing/church-listings-for-pei

Complete list of church groups by community and parish.

Additional Support Information and Telephone Numbers: Action Committee on Family Violence Prevention
www.stopfamilyviolence.pe.ca

To obtain printed copies of 2015 Family Violence Resource Guide contact Island Information Service

(902) 368-4000 or (toll-free) 1-800-236-5196

PEI Emergency Numbers | 911

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